AURO Silvanus | WhisperWood Wood Clock
AURO Silvanus | WhisperWood Wood Clock
• Free Shipping with Complimentary Loss & Damage Cover
• 30-Day Return Policy
In Stock
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- FREE SHIPPING
- 30 DAY RETURNS GUARANTEE
- LOSS OR DAMAGE COVER
Description
Description
Shipping & Returns
Shipping & Returns
Shipping
Free shipping on every order, with complimentary loss & damage cover — if your order is lost in transit or arrives damaged, we'll cover the cost and reship at no charge.
We take 1 to 4 business days to process your order through our AURO Quality Check before it ships.
Estimated Shipping time after order is processed:
- United Kingdom: 5–10 business days
- United States: 7–12 business days
- Australia: 7–13 business days
Times may vary during peak periods. See our Shipping Policy for full details.
Returns
30-day return window. Arrived damaged or defective? We'll send a free replacement — no need to return the original.
Changed your mind? We'll work with you toward an outcome that feels fair. See our Refund & Return Policy for the full picture.
Get in touch
Email: hello@byauro.com
We typically respond within 24–48 hours during business days.
Specifications & Dimensions
Specifications & Dimensions
- Size available: 30×30cm
- Product size: 29.5×29.5×4.4cm
- Clock type: Quartz analog wall clock
- Display: Needle display
- Shape: Circular
- Material: Metal frame
- Packaging reference: 36×36×6cm
- Gross weight: 1000g
Care & Maintenance
Care & Maintenance
- Dust lightly with a soft, dry cloth to keep the face and frame clean.
- Do not use abrasive cleaners, soaking sprays, or rough cloths directly on the clock surface or metallic frame.
- Use indoors and keep away from prolonged moisture, direct heat, and strong sunlight to protect the finish and movement.
- When adjusting the time, use the rear mechanism carefully rather than forcing the hands from the front.
Product Specific FAQs
Product Specific FAQs
- Q: What is this wall clock made from? A: This design uses a metal frame with a clean white clock face and quartz analog movement for a refined, minimalist look.
- Q: What size is this clock? A: It is a single-size wall clock measuring approximately 30×30cm, closely aligned to the supplier’s 29.5×29.5cm product basis.
- Q: Is the movement silent? A: Yes. The supplier describes it as a quartz wall clock with a quiet, no-sound movement for calmer everyday spaces.
- Q: Will it look exactly like the product photo? A: The overall design stays consistent, but small finish details and metallic tone can vary slightly depending on the selected colour family and production batch.
- Q: Where does this clock work best in the home? A: Its clean face, slim circular shape, and understated metallic frame make it a strong fit for living rooms, hallways, bedrooms, home offices, and other quiet modern interiors.
Frequently Ask Questions
FAQs
How long will it take to receive my order?
Orders are processed within 1-4 business days because we do a detailed 'AURO Quality Check' before shipping. Our warehouses are open Monday to Saturday for processing.
Delivery typically takes 6 to 14 business days, inclusive of the processing time - depending on your location. You'll receive a tracking number by email as soon as your order ships. We deliver to the UK, US, and Australia.
*Remember, these are estimates. It could arrive quicker.
Is shipping really free?
Yes. Every AURO order ships free to UK, US & Australia. No minimum spend, no hidden fees at checkout. The price you see is the price you pay.
What is your return policy?
We offer a 30-day return window from the date you receive your order. If your item arrives damaged or isn't what you expected, contact us at hello@byauro.com and we'll sort it. Items must be unused and in original packaging. Full details are on our Returns page.
What if my order arrives damaged?
Email us at hello@byauro.com with a photo of the damage within the 30-day return window. We'll send a replacement free of charge — no hassle, no back and forth.
How do I know what size to choose?
Every product page lists exact dimensions for each option. For wall art, your piece should fill roughly two-thirds of the wall space above your furniture — measure the width and multiply by 0.6 to 0.75. Hang it with the centre at eye level, around 150cm from the floor.
For lighting, a simple rule used by top designers: add your room's length and width in metres, multiply by 2.5, and that gives you the ideal fixture width in centimetres.
Pendants over a dining table should hang 75-90cm above the table surface.
If you're still unsure, email us at hello@byauro.com with your room dimensions and we'll recommend the right size.
Will the colours match what I see on screen?
We do our best to ensure accurate colour representation, but slight variations can occur due to screen settings and lighting conditions. Our products are produced to match the listing images as closely as possible.
Can I cancel or change my order?
If your order hasn't shipped yet, email us at hello@byauro.com and we'll do our best to make changes.
Once it's dispatched, we can't modify it, but you can return it under our 30-day return policy.
Do you offer trade or bulk pricing?
Yes. We work with interior designers, developers, stylists and trade clients. Email hello@byauro.com with your project details and we'll put together tailored pricing.
My tracking hasn't updated, should I be worried?
No. International tracking can take 3-5 days to refresh after dispatch, especially during customs processing. If it hasn't moved after 7 business days, email us and we'll chase it up for you.
How do I contact you?
Email hello@byauro.com. We respond within 24 to 48 hours on business days. Full details on our contact us page.